How it works

Are you uncertain just how well your website performs — can customers find what they want, will they trust you, will the site cope with large volumes of visitors? Or are you doing something that's a big click-off? VisitorFriendly.com was conceived specifically to give you the answers to these and many other questions you may want to ask to your typical website visitors.

We've set up a panel of 1000s of ordinary UK based web customers (we call them our Visitors). We can send any number of these intelligent and diverse Visitors to your website to shop, review or test the visitor friendliness of your site.

The size of our Visitor database (probably the largest in the UK) means we can match your ideal customer profile — from professionals to foreign language speakers from teenagers to silver surfers.

• Let the power of our visitor panel help you make the right decisions for your e-business.
• Get a real understanding of your customers perceptions — vital for customer retention.
• Get an unbiased view before, during or after development.
• Get a comparison with competitor sites.
• Set up an online focus group.
• Quickly gather consumer opinions.
• Have a regular independent review.

Whether you're an internet start-up, a large e-commerce operation or an information provider we've got a review service that will help you to better understand your e-customer relations. We can offer a range of review services to suit your needs and budget from Visitor250 our off-the-shelf entry level service to VistorPlus a custom-made review. Whichever review service you choose we'll be there to help and offer our expert advice based on years of experience in customer perception research.

Please click on an icon to learn more about each of our review services.